Privacy Policy
How United Staking collects, uses, and protects the information of our users.
Overview
This policy explains the data protection standards that apply to UNITED STAKING services, including the staking platform, the mobile application, and the affiliate and bounty programs. It describes the information we handle, the purposes for which we handle it, and the rights available to account holders.
UNITED STAKING was founded in 2021 and operates with a focus on transparency and secure processing. We apply the same principles to personal data: it is collected for defined purposes, kept to what is needed, and handled with confidentiality and security controls.
Information We Collect
To provide staking services, we may collect the following categories of information:
- Account information — details submitted during sign-up, such as name, email address, and login credentials.
- Transaction records — staking operations, reward accruals, and withdrawal activity linked to your account.
- Technical data — device type, browser information, IP address, and diagnostic logs used to maintain system reliability.
- Communications — messages you send to our support team through the contact form or live support channel.
Information submitted through the contact form, including first name, last name, email address, subject, and message content, is used to respond to your enquiry.
How We Use Information
Collected information is used to:
- Operate staking pools, credit rewards, and process withdrawals.
- Provide 24/7 customer support and answer account questions.
- Operate the affiliate program, including the $100 signup bonus and 5% referral commission structure.
- Improve platform performance, security, and reliability.
- Meet applicable legal, regulatory, and compliance obligations.
We do not sell personal information. We do not claim government or regulatory endorsement beyond the approvals, memberships, and frameworks that have been publicly announced.
Data Protection and Security
Protection of account data is treated as an operating requirement rather than an optional feature. Controls applied across the platform include:
| Area | Approach |
|---|---|
| Storage | Account and transaction data is held in controlled infrastructure with restricted access. |
| Access | Internal access to customer records is limited to personnel who need it for support and operations. |
| Transmission | Data in transit is protected with current industry-standard encryption. |
| Monitoring | Validator behaviour tracking and compliance audit processes support ongoing oversight of protocol activity. |
| Transparency | No hidden charges: applicable fees and conditions are disclosed before they apply to an account. |
Your Rights
Depending on the jurisdiction that applies to you, you may request access to the personal data we hold about you, ask for corrections, request deletion, restrict or object to certain processing, or receive a copy of your data in a portable format. We also honour applicable rights to withdraw consent and to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us using the details in the section below and identify the account and the nature of your request. We will verify the request before acting on it.
Cookies and Analytics
The platform and application use cookies and similar technologies for essential operation, session continuity, security, and aggregated measurement of usage. Where optional analytics are used, they are configured to limit collection to what is required to operate and improve the service.
Third-Party Services
Some services are delivered by third-party providers, including network validators, hosting and infrastructure partners, and communication providers. Such partners receive only the information needed to perform their function and are expected to handle it under their own confidentiality and security obligations. Our official social channels — Instagram, Facebook, and X — are operated separately and are subject to their own privacy terms.
Retention and Security Incidents
Records are retained for as long as needed to serve the account, satisfy legal and regulatory obligations, and resolve disputes. Retention periods are reviewed periodically. If a security incident affecting personal data is detected, we will investigate, mitigate the impact, and notify affected users and relevant authorities as required.
Updates to This Policy
This policy may be revised as the platform develops, as new assets and staking pools are added, or as legal requirements change. Material revisions will be reflected on this page, and continued use of the services following an update indicates acceptance of the revised terms.
Contact
Questions about this policy, or requests concerning your data, can be sent to our support team. Live support is available online at any time.